Your Most Asked Questions
Do you accept refunds, returns or exchanges?
Due to the personalized nature of Pocket Mystic offerings, our products are not eligible for refunds, returns, or exchanges. If you need assistance or have any questions or concerns about orders placed through our site, please do not hesitate to email us at hello@pocketmystic.com
How long does it take for me to receive my order?
Tarot readings will be delivered to your inbox within 72 hours, in the form of a PDF showing the tarot spread accompanied by an in-depth voiceover read of your cards. Digital products purchased from Pocket Mystic are automatically delivered via email with an access link, once your order has been completed.
When I place my order, can I purchase it for someone else as a gift?
The best way to gift a tarot reading is by purchasing a Pocket Mystic Gift Card, which will be delivered directly to your recipient's inbox - along with your optional personalized note!
Can I earn points and rewards?
At this time, we do not have a rewards program. We currently offer discounts on monthly reading subscriptions. As Pocket Mystic grows, we will look for ways to reward members of our community more.
Do you offer an affiliate program?
Yes! If you would like to become an affiliate, email us at hello@pocketmystic.com to apply.
Couldn't find your answer?
We're here to help! If you couldn't find the information you were looking for, please reach out to us directly.